All purchases on Pleasure Bird are final and non-refundable. Due to the intimate nature of the items we sell, we are unable to return or exchange any products purchased on our website. This is for the health, safety and peace of mind of our customers.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Please keep all original packaging material and email us your order number and pictures of the defect/damages at firstname.lastname@example.org or via the 'Contact Us' form on the bottom of our website.